IBM Freshers Recruitment 2018 – Technical Support Associate – Bangalore/Hyderabad

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The Application Process to Apply for IBM Freshers Recruitment 2018 – Technical Support Associate – Bangalore/Hyderabad. IBM Recruitment 2018 scheduled for Technical Support Associate for any degree graduates at Bangalore/Hyderabad Office.The detailed eligibility and application process are given below.

IBM Recruitment 2018 Details:

Job RoleTechnical Support Associate
QualificationB.E/B.Tech/Any degree
Experience0 to 2 Years
Job LocationHyderabad/Bangalore
Last DateASAP

Eligibility:

  • Graduate in any discipline (15 years + Education)
  • 0 to 2 Years relevant technical experience.
  • Fluency in English
  • Proven communication skills
  • Knowledge in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Probing skills, as relevant to the issue and level of the caller.
  • Open to work in shifts
  • Ability to identify opportunity & implement process improvements
  • Ability to meet a set of defined account agent productivity measurement

Job Details:

As a Technical Support Associate you would be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & Asia-Pac.

What you’ll do:

The job will require you to handle inbound calls/emails/chats regarding technical issues for end users –

  • Remote Infrastructure support delivery
  • Perform problem cause analysis
  • Resolve routine customer problem on timely basis

Application process for IBM Recruitment 2018?

Interested and Eligible candidates can apply this recruitment in online by the following link.

To Apply: Click here (Hyderabad)  Click here (Bangalore)

 

Source:Freshersvoice